Terms of Use

Terms of Use


Legal Agreement

www.byleme.co.uk (the “website)” is operated by LE ME GROUP LIMITED(“we”, “us” and “our”). This is a limited liability company registered in England with company number 11337642. Our registered office is Kemp House, 160 City Road, London, EC1V 2NX.

These are the terms and conditions by which We will agree to supply any of the Products listed on Our Website.

By entering the Website located at www.byleme.co.uk and by purchasing Products (collectively Products and each a Product) from BY LE ME through the Website you accept the terms and conditions set out below (Terms) without modification and agree to be bound by the Terms.

If you do not wish to be bound by the Terms you should not purchase Products from the Website.

If You have any queries regarding these Terms, please contact customercase@byleme.co.uk
We reserve the right to modify the Terms at our absolute discretion from time to time without individual notice to you. you will be deemed to have accepted any modifications if you continue to purchase Products from the Website after the amended Terms have been posted.



Right away after you have placed the order you will receive a confirmation e-mail from us. We highly recommend that you go over your order and save your order confirmation if you need to contact our customer service. Please let us know right away if you don’t agree with the order.



You must be over the age of 18 years to place an Order through the Website. If You are under 18 years of age, you may only use this Website with the consent and involvement of a parent or guardian.



These Term outlined in this agreement apply to all Purchase Orders made pursuant to the Website. They supersede any other terms stipulated by you, whether in any Order or during negotiations or any course of dealing established between You and us.

All descriptions, Pictures, illustrations and indications or prices of Products provided on this Website or otherwise communicated to you are for guidance only and intended merely to present a general idea of the Products. Nothing contained in any such description, illustration, indication or price shall form part of these Terms.

No other terms or changes to these Terms shall be binding to us unless agreed to in writing and signed by us.



You can purchase Products on our Website, by selecting the Products You wish to purchase and placing an order.

An order made by you constitutes an offer to us to purchase the specified Products you choose, and remains open as an offer until we accept or decline the order.

In order to complete the purchase, you will be required to pay for the Products in full by providing and entering your credit or debit card details and authorizing the payment.

We will not be obligated to deliver the Products ordered by you until we have received full payment.

If you make a payment for a Product with a credit or debit card or paypal account, you must be entitled and have legal rights to use that card or account. We keep the rights to decline the order and report to authorities in case of encountering suspicious payments or activities.

You warrant that all information supplied and provided by you for the purposes of making an order is correct, true, accurate, current, and complete in all respects. You should notify us immediately if any of your registration or provided information change.

If we cancel, decline or refuse the purchase order for which you have paid in full, we will refund the payment in full but shall have no further obligations or liabilities.

We also have the right to disclose your identity to any third party who claims that such material infringes their intellectual property rights or their right to privacy.

Acceptance of your order and formation of a contract of sale takes place when your order has been dispatched and we have sent you an email confirming this.

Nothing in these Terms and Conditions affects your statutory rights (including the right to insist that Products purchased from us correspond to their description, are fit for their purpose and are of satisfactory quality.



Every product is shown including tax packaging and free standard shipping. You can see the total price including all fees, taxes, shipping and method of payment in the shopping cart. Our partners PAYEX and PAYPAL guarantees that every purchase will be safe and that your card information is protected. We accept VISA, MASTER CARD and PAYPAL. All orders are placed with LE ME GROUP LIMITED, which is a UK entity. Your card issuer or payment method provider may therefore apply other international bank charges. We have no control and cannot predict the amount of these charges. Please contact your issuing bank before placing your order if this applies to you.




Ownership and risk in the Products passes to you when the Products are delivered to you or when the Products are in your possession, whichever occurs first.



We reserve the right to cancel an Order if a Product is not available for any reason.

If we cancel an order for this reason, we will notify you and return any payment You have made. Refunds will be made using the method of payment used by you.

We may choose not to accept your order in our discretion for any reason without liability to you. Examples of occasions we may not accept your order are: that we are unable to obtain authorization for payment; shipping restrictions apply to a particular item; the item ordered is out of stock; the item ordered does not satisfy our quality control standards and is withdrawn; or that you do not meet the eligibility criteria set out within the Terms.



We are not liable for failure to comply with these Terms if the failure (directly or indirectly) arises out of any circumstances which are not within our reasonable control. If such circumstances occur, We may delay or cancel delivery of the Products.

The circumstances which are taken to be beyond Our reasonable control include, without limitation, strikes, lock‑outs, accidents, war, virus, fire, flood, explosion, shortage of power, breakdown of plant or machinery, shortage of raw materials from normal source of supply, act of God or any Order or direction of any local, state or federal government, government authority or instrumentality.

We are not obliged to remedy such circumstances.




All Products are subject to availability.

We will notify you if your chosen Product is unavailable at the time of processing your order, and if applicable will refund any payment made by you.

When we provide you with an Order confirmation, we will provide you with estimated delivery date.

We will do our best endeavors to deliver the Products purchased by you on the Estimated Delivery Date, however you acknowledge that we cannot guarantee that the Products will be delivered on the Estimated Delivery Date.

In case it is not be possible for us to deliver the Products to your provided address. We will inform you using the contact details you provided to us when you make your order and arrange for cancellation of the order or delivery to an alternative address.

You hold responsibility for ensuring that you are available to receive the Products.

Local and International orders will be processed and shipped in accordance with our choice of packaging,

We will send to your email information about the Carrier who will be responsible for delivery of Products purchased by you.

We will instruct the Carrier to deliver the Products to the address specified by you in your Order.

We shall not be liable to you, or in breach of these Terms by reason of any delay in delivery of the Products, where the delay was due to any cause beyond our reasonable control, including but not limited to: an unreasonable refusal by you to accept delivery; or a delay on behalf of the Carrier.


RETURNS and faulty goods

On delivery, you must inspect the Products as soon as is reasonably practicable. You can only return to us products which have been purchased directly through this Website. If for any reason you are not happy with your products, please follow our Returns Procedure, so that we can assist you in the refund of your order. We reserve the right to reject the return of products which are not returned in accordance with our Returns Procedure and we may request that you pay for the shipping of such products back to you unless the products are faulty, not as described or otherwise not of satisfactory quality. As a consumer, you have legal rights in relation to products purchased from us that are faulty or not as described. We are also under a legal duty to supply products that are in conformity with these Terms. These legal rights are not affected by your right of return and refund described above or anything else in these Terms.

Products are faulty if they are received damaged. Products that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. If repair is not possible or the same product is not available, you are entitled to a full refund. This does not affect your right to cancel the contract under applicable laws.


Please keep in mind that we are not able guarantee that our pictures will exact reproduce the true appearance of a product. However, we are doing our best in having pictures that are as accurate as possible.

no commercial use

This website is for your personal non-commercial use only. you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.



Our rights may only be waived in writing, signed by us.

No other conduct by us (including a failure to exercise, or delay in exercising, the right) operates as a waiver of the right or otherwise prevents the exercise of the right.

A waiver of a right by us on one or more occasions does not operate as a waiver of that right if it arises again.

The exercise of a right by us does not prevent any further exercise of that right or of any other right.



This Agreement shall be governed by English Law, excluding any conflicts of law rules.

Any dispute, controversy or claim arising out of or in connection with this Agreement, or the breach, termination or invalidity thereof, shall be finally settled by arbitration in accordance with rules of the arbitration board of the International Chamber of Commerce based in London, UK. The language to be used in the arbitral proceedings shall be English. The proceedings and the documents emanating from the proceedings, the decision included, shall be kept confidential.



By agreeing to our Terms & Conditions you agree to our Privacy Policy & Cookies. We encourage you to read our full Privacy Policy & Cookies.



If you receive a gift card or voucher from BY LE ME it is valid 1 year from the receiving date if nothing else is agreed or stated.



For any questions, please contact us via email customercase@byleme.co.uk it may take up to 24H for us to reply.



BY LE ME uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help website operators analyse how you use our site. This information generated by the cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating your use of byleme.co.uk, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using  byleme.co.uk, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions please feel free to contact us.

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